Frequently Asked Questions

Getting started is easy! Simply follow these steps:

• Open the application in your web browser
• Select your bank from the dropdown menu
• Fill in the cheque details (payee, amount, date, etc.)
• Preview your cheque in real-time
• Click "Print My Check" to print or save

No installation required - it works directly in your browser!

Yes! Print My Cheque is completely free to use. There are no hidden charges, subscription fees, or premium features. You can print unlimited cheques without any cost.

Print My Cheque works on all modern browsers including:

• Google Chrome (recommended)
• Mozilla Firefox
• Safari
• Microsoft Edge
• Opera

For the best experience, we recommend using the latest version of your browser.

Yes! Print My Cheque automatically saves your cheque history locally in your browser. You can:

• View all previously printed cheques
• Search and filter through history
• Reprint any previous cheque
• Export history to Excel
• Generate financial reports

Absolutely! Each bank has different cheque layouts. You can:

• Adjust field positions for each bank separately
• Drag and drop fields to precise positions
• Save custom settings for each bank
• Reset to default positions anytime
• Preview changes in real-time

Currently, Print My Cheque is optimized for Malawi Kwacha (MWK) with proper formatting for Kwacha and Tambala. The amount is automatically converted to words in the correct format for Malawi cheques.

Printing is simple:

• Fill in all required cheque details
• Click the "Print My Check" button
• Your browser's print dialog will open
• Select your printer and click Print
• For mobile devices, the app uses mobile-friendly printing

Make sure your printer is connected and has paper loaded!

Yes! You can select multiple cheques from your history and print them all at once. Simply:

• Go to the History section
• Select the cheques you want to print using checkboxes
• Click "Print Selected"
• The app will print each cheque individually

If you're experiencing issues with mobile printing, try these solutions:

• Ensure you're using a modern mobile browser
• Check that your mobile device is connected to a printer
• Try using the "Export PDF" option and then print the PDF
• Some mobile browsers may require additional print setup

Print My Cheque supports all major banks in Malawi:

• First Capital Bank
• National Bank of Malawi
• Standard Bank Malawi
• NBS Bank
• FDH Bank
• Ecobank Malawi
• MyBucks Banking Corporation
• Opportunity Bank of Malawi (OIBM)
• CDH Investment Bank

If your bank is not listed, you can still use the app! Simply:

• Select any bank from the list
• Use the Bank Settings to adjust field positions
• Customize the layout to match your bank's cheque format
• Save the settings for future use

Contact us if you'd like us to add your bank to the default list!

The app tracks used cheque numbers to prevent duplicates. If you're seeing this error:

• Check if you've already used this number
• Verify you're entering the correct number
• If it's a legitimate new cheque, clear your browser data
• Contact support if the issue persists

Try these troubleshooting steps:

• Refresh the page (F5 or Ctrl+R)
• Clear your browser cache
• Try using a different browser
• Check if JavaScript is enabled
• Ensure you're entering valid data in all fields

Cheque history is stored locally in your browser. If it's lost:

• Check if you're using the same browser and device
• Don't clear browser data if you want to keep history
• Regularly export your history to Excel as backup
• Unfortunately, if browser data is cleared, history cannot be recovered